HELP

Q在挑赞网购物,需要支付运费吗?

A

目前是不需要的,商品价格已经包含了物流费用,全球范围内免费派送。

QDo we need to pay shipping charges ?

A

No. Commodity prices already include logistics costs. Free delivery worldwide.

Q我在海外,也能收到你们的衣服吗?

A

挑赞网货销全球,并与顺丰等物流公司合作,商品可发往世界大部分国家及地区,具体派送范围请参考顺丰网站。

QI am abroad. Can I receive your clothes?

A

TEEZAN sells goods worldwide and cooperate with Shun Feng. Goods can be sent to most countries and regions in the world. As for the specific scope of delivery, please refer to Shun Feng website.

Q我需要多久才能收到我的货物?

A

如果你订购的是商城的普通商品,发货时间约为下单后的2-3天,如果你订购的是众筹或者定制商品,发货时间约为下单后的5-6天。中国地区用户物流时间约为1-5天,海外用户物流时间约为7-20天,具体时间参考合作物流方的官方公告。

Q How long can I receive my goods?

A

If you order is ordinary goods, delivery time is about 2-3 days after the order. If you order is crowd funding or customized goods, delivery time is about 5-6 days after the order. 1-5 days for users in China and about 7-20 days for overseas users. The specific time refers to the official logistics partner.

Q我能跟踪我的订单么?

A

当然可以,货物一旦发出,你可通过查看订单,查看相关物流信息,如果需要帮助,你也可以联系我们的在线客服。

QCan I track my order?

A

Of course. Once the goods are delivered, you can view the Order to see relevant logistics information. If you need help, you can contact our online customer service.

Q运输途中,包装会破损吗?

A

挑赞网的商品均有独立包装,在配送之前还会加上运输包装,由于运输环境与运输距离不同,包装有可能会出现破损的情况。当你在挑赞网购买的商品出现包装破损情况时,请仔细检查商品是否受损,如果发现商品已受损,请直接拒收,并及时联系挑赞网客服人员。

QWill the packing be damaged during transportation?

A

Goods in TEEZAN have independent packing, and transportation packing will be added before the transportation. The packing may have damage because of different transportation environment and distance. If you find packaging damage, please carefully check whether the goods are damaged. If you find goods damaged, please directly reject, and promptly contact customer service personnel of TEEZAN.

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