HELP

Q如何挑选到我想要的商品?

A

你可以通过挑赞商城中的分类功能找到对应的产品种类,然后挑选你喜欢的商品,将其收藏或添加到购物车中,或者直接在搜索栏中搜索商品的关键词,也可以找到对应的设计或商品。

QHow to select the goods I want?

A

You can find the corresponding product categories through the classification function of TEEZAN, select your favorite products, and add to the favorite or the shopping cart. Or you can directly search keywords in the search bar, where you can also find the corresponding design or goods.

Q在购物过程中遇到无法解决的问题怎么办?

A

请致电挑赞网官方电话:86-021-65871836,或者点击挑赞网首页最下方的帮助链接,打开在线客服窗口,在线与客服沟通,我们将全力解决你的问题。

QWhat can I do when encountering inextricable problems in the shopping process?

A

Please call the official phone of TEEZAN: 86-021-65871836, or click on the help link at the bottom of the first page to open the online customer service window and communicate with the customer service online, we try our best to solve your problems.

Q如何取消订单?

A

在商品未出库前,你可以在订单管理页面点击取消订单。如果订单状态已经改变为出库状态,则无法取消订单。

QHow to cancel order?

A

You can cancel the order by clicking on the Order Management page before the goods is delivered. If the order status has changed into delivered status, you can’t cancel the order.

Q在哪里可以查询到我的订单记录?

A

你可以在个人中心中的订单管理页面中查询并管理你的订单。

QWhere can I check my order records?

A

You can check and manage your order in the Order Management page of the Personal Center.

Q可以开具发票吗?

A

可以开具发票,挑赞网上的商品价格都是含税价。

QCan I issue an invoice?

A

Yes. Goods prices in TEEZAN are tax-inclusive.

Q我该如何获得订单发票?

A

如果你在挑赞网购物时需要开具发票,可以在个人中心的左侧栏找到发票管理,点击进入并正确填写发票抬头和金额,通过审核后,我们会为你开具正式发票并快递给你。现暂不支持对中国以外国家或地区开具发票。

QHow can I get an order invoice?

A

If you need an invoice when shopping, you can find the Invoice Management on the left of Member Center, click to enter and correctly fill in the title and amount of invoice. We will issue an official invoice and express to you after the audit. We don’t support invoicing in countries or regions other than China.

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